Privacy Policy for PLAN B Cafe (pvt) ltd

 

rivacy Policy outlines how PLAN B Cafe (pvt) ltd, operating as Plan B Weligama (“we,” “us,” or “our”), collects, uses, maintains, and discloses your personal information. This policy applies to our website, https://www.planbsrilanka.com, and all products and services offered by us, including our cafe, coworking space, and coliving facilities.

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in compliance with the Sri Lanka Personal Data Protection Act, No. 9 of 2022 (PDPA).

 

1. Information We Collect

 

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you:

  • Visit our website

  • Make a reservation for our coworking space or coliving facilities

  • Place an order at our cafe

  • Subscribe to our newsletter

  • Fill out a contact form

  • Interact with us on social media

The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Reservation and Booking Details: Dates of stay or use of our facilities, room preferences, and any special requests.

  • Payment Information: Credit card details or other payment information for processing transactions. Please note that for online payments, we use a secure third-party payment gateway, and we do not store your full credit card information on our servers.

  • Technical Information: IP address, browser type, operating system, and other information about the device you use to access our website. This is collected through cookies and similar technologies.

  • Usage Information: Information about how you use our website and services, such as the pages you visit and the time you spend on them.

  • Communications: Records of your correspondence with us, whether through email, our website’s contact form, or social media.

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

  • To Provide and Manage Our Services: To process your reservations for our coworking and coliving spaces, manage your cafe orders, and provide you with the services you have requested.

  • To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.

  • To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

  • To Process Payments: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To Send Periodic Emails: We may use the email address to send you information and updates pertaining to your order or reservation. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

     
  • For Legal and Security Purposes: To comply with our legal obligations and to protect the security and integrity of our website and business operations.

 

3. Our Legal Basis for Processing Personal Data

 

Under the PDPA, we process your personal data based on the following legal grounds:

  • Consent: We will process your personal data for specific purposes if you have given us your clear and explicit consent. You have the right to withdraw your consent at any time.

  • Contract: We will process your personal data when it is necessary for the performance of a contract to which you are a party, such as a booking for our coliving space or a membership for our coworking facilities.

  • Legitimate Interests: We may process your personal data for our legitimate interests, such as for improving our services or for marketing purposes, provided that such processing shall not override your fundamental rights and freedoms.

 

4. Data Sharing and Disclosure

 

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with the following third parties:

  • Service Providers: We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys.

  • Payment Gateways: For the purpose of processing payments for our services.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or other government authority.

 

5. Your Rights as a Data Subject

 

Under the Sri Lanka Personal Data Protection Act, you have the following rights regarding your personal data:

  • The right to be informed: You have the right to be informed about the collection and use of your personal data.

  • The right of access: You have the right to access your personal data and supplementary information.

  • The right to rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.

  • The right to erasure: You have the right to have your personal data erased.

  • The right to restrict processing: You have the right to request the restriction or suppression of your personal data.

  • The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.

  • The right to object: You have the right to object to the processing of your personal data in certain circumstances.

  • Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the contact information provided below.

 

6. Data Security

 

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

 

7. Cookies

 

Our website may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

 

 

8. Changes to This Privacy Policy

 

PLAN B Cafe (pvt) ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

9. Your Acceptance of These Terms

 

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

10. Contacting Us

 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, or if you wish to exercise your rights under the PDPA, please contact us at:

PLAN B Cafe (pvt) ltd 223/1 Weligama Bypass Road, Weligama, Sri Lanka https://www.planbsrilanka.com

This document was last updated on July 2, 2025.